Taking feedback
Feedback is information about your work, not an attack on you. A boss who gives feedback usually wants to help you do better.
Listen. Let them finish before you respond.
Stay calm. Take a breath. It's about the work, not about you as a person.
Say thanks. 'Thanks, I'll fix that' goes a long way.
Ask if unsure. 'Can you show me the way you'd like it?'
When you make a mistake
- Tell your boss instead of hiding it.
- Say sorry once, simply — you don't need to over-apologize.
- Fix it if you can, or ask how to fix it.
- Learn from it so it doesn't happen again.