Take turns
A conversation is a two-way street. Share something, then ask the other person a question. This keeps it going and shows you care.
Share. Say a little about yourself or your day.
Ask. Ask them a question back, like 'How about you?'
Listen. Let them finish before you talk.
Show you're listening
- Face the person and look toward them (eye contact is good, but only as much as feels okay).
- Nod or say 'mm-hm' so they know you hear them.
- Ask about what they said.
- Wait for a pause before you speak.
If you're not sure
It's okay to ask, 'What do you mean?' if you don't understand. It's also okay to say you need a moment to think. Clear talk is better than guessing.
